I just had a fantastic three-week stay at this hotel, and I can't recommend it enough! The all-inclusive package was worth every penny for my family, especially with two young kids enjoying smoothies and ice creams. The beachfront location is gorgeous, and while some dining options were hit or miss, the Thai restaurant was a standout. However, a few service hiccups with room amenities slightly detracted from the experience. Overall, I can’t wait to return!
Rooms
10.0
Our pool access room was spacious, featuring a separate lounge area and a large balcony with a day bed. It comfortably accommodated my family of four.
Service
9.0
The service was attentive and welcoming throughout our stay. The staff always went the extra mile to ensure we were well taken care of.
Location
8.0
The hotel is perfectly situated right on the beach, making it easy to enjoy the beautiful sunsets and nearby restaurants, though it felt a bit secluded.
Dining
9.0
The food was outstanding with a wide variety of options at the buffet. The Thai restaurant on-site was particularly enjoyable.
Facilities
9.0
The pools were great and well-maintained. The spa facilities were an added bonus for relaxation.
Great all-inclusive package
Minor service issues
Charles
United Kingdom,
January
2025
8.2/10
This hotel is spacious and well-maintained, with a friendly staff who genuinely care about your comfort. The beach access and pool facilities are fantastic for kids and adults alike. However, I did experience a significant issue with housekeeping that dampened my stay a bit, and the dining options could use some variety. Overall, it's great for families looking for a fun beach vacation.
Rooms
9.0
The rooms are spacious, featuring comfortable beds and nice, clean bathrooms. The air conditioning worked excellently, adding to our comfort.
Service
7.0
The staff were friendly and eager to assist, although I encountered a serious issue with bed linen that took a while to resolve.
Location
9.0
It’s located on a beautiful stretch of sandy beach, with lots of local bars and restaurants nearby. The shuttle to Khao Lak centre was a great perk.
Dining
7.0
Dining has a good variety, but some meals were repetitive, which was a bit disappointing.
Facilities
9.0
The pool area is excellent for both relaxation and entertainment, especially with the kids' slides and the swim-up bar.
Parker
United Kingdom,
December
2024
8.2/10
We had a family trip at this hotel, and it turned out to be an amazing experience. The location is right by a stunning beach, and the facilities, especially the pools, are impressive. We did have some issues with the nighttime entertainment, which felt lacking. The overall stay was delightful, but the service and certain dining experiences could use some improvement.
Rooms
9.0
The room was spacious and well-equipped with essential amenities like a coffee machine, fridge, and microwave. It was clean and in very good condition, making our stay comfortable.
Service
7.0
While the staff were kind and accommodating, service could be slow at times, especially when it came to clearing tables and getting drinks.
Location
10.0
The location is excellent, right on a beautiful beach with numerous nearby restaurants. It's perfect for relaxing and enjoying the sun.
Dining
7.0
The dining experience had good moments, but the breakfast buffet was inconsistent at times, with some food arriving cold. However, the themed buffet nights were enjoyable.
Facilities
8.0
The hotel had fantastic facilities, including a great pool area and children's amenities. They were clean and well-maintained, though shade around the pools could be improved.
Stunning beach
Slow service
Ava
United Kingdom,
November
2024
8.0/10
I had a lovely two-week stay at this hotel, enjoying its clean and spacious facilities, friendly staff, and an impressive breakfast selection. The adults-only section was a pleasant feature, but I did encounter a few issues like a leaking shower and an isolated location that limited dining options. Overall, it was a relaxing getaway with good amenities, although transportation to nearby attractions could be improved.
Rooms
8.0
We stayed in the adults-only section where the rooms were clean and comfortable, with excellent views over the pool area. However, the shower design could use some improvement as it leaked, which was unfortunate.
Service
9.0
The service throughout our stay was fantastic, with the staff always eager to assist, especially when we had an issue with lost items. However, the English proficiency could vary among staff members.
Location
6.0
The hotel is situated a bit off from main attractions, which made getting around a bit tricky, especially in the heat. However, the peaceful beach setting was delightful for relaxation.
Dining
9.0
Breakfast was a highlight with a wide variety of options, including Thai dishes and fresh fruit. Other dining options at the hotel could be pricey compared to local restaurants.
Facilities
8.0
The facilities were quite good, featuring multiple swimming pools and gym facilities, along with well-maintained grounds. On some occasions, we experienced power issues, but these were generally handled well.
Georgia
United Kingdom,
September
2024
8.6/10
This hotel offers a beautiful setting and family-friendly environment, making it an ideal destination for everyone. The service from the staff is truly exceptional, always making me feel welcome and valued. However, some areas need better cleanliness, particularly in the lifts and pool area, which can detract slightly from the overall experience. The dining options were varied but could get repetitive over time.
Rooms
8.0
Our family room was spacious and well-maintained, perfect for our needs. Bedding was comfortable, and the cleanliness was generally good, but I noticed a couple of missed spots during our stay.
Service
10.0
Service was outstanding! Staff went above and beyond, handling any requests promptly, and I really appreciated the willingness to resolve any issues quickly.
Location
9.0
The hotel is situated in a stunning location with beautiful beaches nearby. It provides a great atmosphere for both relaxation and fun activities.
Dining
7.0
Dining was quite good, with a great selection of food, though I did find the choices became a bit repetitive after a while, especially for longer stays.
Facilities
9.0
The facilities, including multiple pools and a kids' club, were fantastic for families, offering plenty of activities for the kids and relaxation for adults.
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Mai Holiday By Mai Khaolak - Adult Zone Hotel21.04
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22.04.2025
